Notifications

How the notification centre works, what events trigger notifications, and how to control your delivery channels.

Overview

NIP keeps everyone informed about activity that affects them — request updates, workflow progress, team changes, and account events — through a built-in Notification Centre plus optional email delivery.

Notification Centre

Open /notifications (or click the bell icon in the top bar) to see your in-app notifications.

Pagination — 25 notifications per page
Unread badge — the bell icon shows the unread count and refreshes every 30 seconds
Mark as read — clicking a notification marks it as read and navigates to the related resource
Mark all as read — single bulk action at the top of the list
Delete — remove a single notification (soft delete)
Relative time — shows "Just now", "5m ago", "2h ago", "3d ago", or the full date for older items

Notification Types

Each notification carries a type that controls its icon and colour:

Type	Colour	Used for
Approval	Green	Approvals, decisions, request status changes
Task	Amber	Task / workflow assignments needing your action
System	Blue	Account events, password changes, settings
Team	Purple	Team membership changes
Mention	Indigo	You were mentioned somewhere
Default	Gray	Anything that doesn't fit the categories above

Email Notifications

In addition to in-app notifications, NIP sends emails for important events. You can enable or disable each trigger individually under Settings → Notifications (see Settings).

Available Email Triggers

Account & user events

Account Created
Account Suspended / Unsuspended
Email Verification
Login Success
Password Changed
Password Reset (link & OTP)
Role Changed
User Approved / Rejected

Request events

Request Created
Request Status Changed
Request Assigned

Team & workflow events

Team Assigned
Team Member Added / Removed
Step Assigned
Workflow Step Status Changed
Workflow Step Skipped
Team Decision recorded
Proposal Decision recorded
Donor Meeting outcome
Stakeholder Meeting completed

Delivery Channels

Three global channels are available; each user controls their own preferences:

Channel	Default	Notes
Email	On	Required for password reset & account events
SMS	Off	Optional, used only when explicitly enabled
Push	On	Browser push notifications

Most notifications include a deep link. For example, a "Request Assigned" notification will navigate you to /requests?requestId=<id> with the relevant request drawer pre-opened.